Support

Questions, problems or ideas: write to questions@moonriverventuresllc.com. You can also send feedback from Settings in the app.

Is Guard Pass free?

Yes. Writing notes, the Flow Chart, the training log, backup and sending notes are free, with no time limit. Guard Pass Pro adds what’s worked out from your notes: the holes in your game, your systems and Insights.

Is Pro a subscription?

No. You pay once and keep every Pro feature, including the ones added later that work on your phone.

Everything Guard Pass does today runs on your phone, so it costs us nothing to keep running. If we ever add an online service with ongoing costs, such as AI, it may be offered as a separate subscription. It would be optional, and nothing that’s part of Pro would ever move to it.

Do I need an account?

No. There’s nothing to sign up for.

Where are my notes stored?

On your phone. If you turn on automatic backup, a copy is also kept in a “Guard Pass” folder in your own Google Drive (Android) or iCloud Drive (iPhone and iPad). We never receive your notes.

How do I move my notes to a new phone?

Turn on automatic backup in Settings on your old phone. On the new one, install Guard Pass and choose Settings › Restore Backup.

Moving between Android and iPhone: on the old phone, choose Settings › Save a Backup File and keep the file somewhere the new phone can reach, such as Google Drive or iCloud Drive. Then open it in Guard Pass on the new phone.

I bought Pro. How do I get it back on a new phone?

Sign in with the same Google Play or App Store account you bought it with, and choose Settings › Guard Pass Pro › Restore Purchases.

How do I save a video from YouTube or Instagram?

Open the video, tap Share and choose Guard Pass. It’s saved as a note under “Needs work”, ready to fill in after training.

How do I delete my data?

Settings › Delete Everything deletes all your notes, photos and videos from the app. Your backups are in places you control, so you can delete them there. See the privacy policy for more.